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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are Your Vendor Relationships Actually Helping Your Business?

Are Your Vendor Relationships Actually Helping Your Business?

We’re not overestimating the importance of vendors by stating that they are literally what make your business work. The company that provides your Internet service, or the software you use to track your employees’ workflow, enables you to get work done. Operations would be impeded without the solutions these vendors offer. Of course, not all vendors provide adequate services. We’ll help you weed out the good from the bad.

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How to Prioritize Tasks to Boost Productivity

How to Prioritize Tasks to Boost Productivity

Productivity is something that either happens or it doesn’t, but it’s important to keep in mind that nobody can work at optimal efficiency at all times. This doesn’t mean you can’t leverage some best practices to make better use of your time, though. Today we’ll examine three general ways to improve your productivity, including examples of how to make them happen.

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If Your Business Has a Problem, There Is Some Tech to Fix It

If Your Business Has a Problem, There Is Some Tech to Fix It

Your business’ finances are something that weighs heavily on your mind at all times, whether it’s paying your employees or ensuring healthy acquisition of new hardware or software. Cash flow for businesses doesn’t have to be hard, though you wouldn’t know it, according to a recent report from Intuit.

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Logistical Problems Can Weigh Down a Business

Logistical Problems Can Weigh Down a Business

Today’s business has to be concerned about more variables than ever. Companies that depend on their supply chain, and those that distribute goods, need to be able to rely on their management to coordinate efficient and effective business. In the past, business moved slower, and the management of a supply chain was done by a department of people. Today, the process is significantly more streamlined. Today, we’ll take a look at contemporary supply chain management and how thorough logistics can be a real difference maker.

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Tip of the Week: This Quick IT Quiz Will Help the Small Business

Tip of the Week: This Quick IT Quiz Will Help the Small Business

When a business uses its technology the right way, it typically has positive effects on the business. That’s not to say that technology is a major priority for EVERY business. There are some business owners that don’t prioritize having the newest, shiniest technology on the market; and, that’s fine, if the business functions efficiently.

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A Data Recovery Plan Is a Must Have

A Data Recovery Plan Is a Must Have

Disaster recovery isn’t the easiest topic to approach for a business, and it’s precisely because it’s something that nobody ever wants to talk about. The reality of the situation is that it’s something that must be discussed, as the future of your organization depends on it. This might seem like an exaggeration, but we assure you that it’s not.

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Windows 7 End of Life Sneaking Up on Some Businesses

Windows 7 End of Life Sneaking Up on Some Businesses

All good things must come to an end eventually, and Windows 7 is no different. Microsoft is officially ending its support of this operating system relatively soon, but this doesn’t mean that you should jump ship without a plan. In fact, Microsoft realizes that some businesses and organizations simply can’t make the jump in time, so they have implemented contingency plans for these companies. The problem is that it’s expensive. We’ll walk you through everything there is to know about how Microsoft is handling the end of life events for Windows 7.

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Are You Better off Moving to the Cloud?

Are You Better off Moving to the Cloud?

The cloud offers countless benefits and services to organizations of all kinds, so we want you to think carefully before answering this question: to what extent does your business utilize the cloud? Do you store all of your data and applications on local servers, or do you utilize cloud servers to an extent? You might be surprised by how much you stand to benefit by having a solution in place that allows for seamless access.

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Tip of the Week: Handy Google Chrome Shortcuts

Tip of the Week: Handy Google Chrome Shortcuts

It’s no secret how useful the Google Chrome browser is to a user. What is a secret, however, is that Chrome has some added capabilities that make it even more useful than first impressions would suggest. For our Tip of the Week, we’ll review some of these capabilities so you can implement them into your daily workflows.

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Taking a Trip Through Data Privacy, Part II

Taking a Trip Through Data Privacy, Part II

Earlier this week, you may have seen the first part of this article, where we discussed how robocallers collect your information. Today, we continue our discussion on data privacy and what you can do to keep your organization and personal data safe.

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Taking a Trip Through Data Privacy, Part I

Taking a Trip Through Data Privacy, Part I

Protecting your business’ data is no simple task. To make it as secure as possible, you’ll have to understand how personal data flows through online channels. We’re digging pretty deep with this one, so get ready for an informative and, if nothing else, interesting read. This topic is especially important in an age where Facebook and Google exist, but there are countless other threats to data privacy out there that we all experience on a regular basis--business or not.

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5 Reasons IT is Stressed About Security

5 Reasons IT is Stressed About Security

If you have an internal IT administrator, they might be pretty stressed about your business’ security. Why? Simple - there’s a good chance that they feel trapped in a few common situations. Let’s review some stresses that influence IT employees, negatively affecting your security.

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Tip of the Week: Improve Collaboration With Process

Tip of the Week: Improve Collaboration With Process

Like a well-oiled machine, any business needs its internal components to line up correctly, interacting with the others to accomplish the ultimate goal of the device. This is more or less how we always describe collaborative processes in the context of your IT. Here, however, we’re going to focus our tip on ensuring these processes are directed by employees who are ready to collaborate as well.

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Here are 5 Trends Happening with the Internet of Things

Here are 5 Trends Happening with the Internet of Things

The Internet of Things is currently one of the most promising, yet risk-laden, information technology trends that we have today. The combination of the push for more connected devices with the lack of the security they need to remain protected, presents a considerable issue for a business’ network security. Here, we’ll examine some of the IoT’s latest trends, and how they could impact your business.

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Pressing the IT Security Issue

Pressing the IT Security Issue

It wasn’t so long ago when your business could get away with protecting your computer with a simple installation of antivirus software. There were only around 50,000 known computer viruses in the year 2000, but that number has since skyrocketed to an astounding 185 million unique variants of threats.

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Tip of the Week: Learning How to Create Effective Email Subject Lines

Tip of the Week: Learning How to Create Effective Email Subject Lines

Ever get an email with the subject line “No Subject” and not feel compelled to open it? Us too. Your email subjects are crucial to getting a user’s attention and helping them understand what the email is about. We’re here to help you develop more effective email subjects to ensure your messages are opened and responded to.

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Make Sure Your Staff Understands How Data Disasters Come to Be

Make Sure Your Staff Understands How Data Disasters Come to Be

Disasters lurk around every corner in the workplace, even on an end-user level. All employees of a business should understand how to identify specific office disasters and what to do when they are encountered. We’ll discuss some of the most common (and deceptive) disasters, as well as how your team should handle them on the off chance they show themselves.

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What Are Some Features of the Smartphone of Tomorrow?

What Are Some Features of the Smartphone of Tomorrow?

The smartphone has completely changed the way that the workplace functions, providing near-constant access to all the wonders of the Internet. People can communicate in ways previously never thought possible, and the possibilities these days are indeed limitless. There are applications out there that can make life more fulfilling and business more productive.

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Here is a Short Introduction to File Versioning

Here is a Short Introduction to File Versioning

There are certain instances where you might think having multiple versions of a file is important. After all, nobody is perfect. A file can be lost, damaged, or altered beyond belief, and you’d be none the wiser unless you have multiple versions of it. In this sense, file versioning is crucial to the success of any business that has an eye on the future and a fear of losing progress. Let’s take a look at how file versioning works and why you should take advantage of it.

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Does Retail Finally Need Technology?

Does Retail Finally Need Technology?

Unlike the office environment, the technology used in retail has been relatively stagnant. The times are changing, though. It’s been a long time coming, but the technology used in the retail environment is finally evolving to meet the growing needs of organizations. Unfortunately, this has been met with the challenges of implementing said technology in the industry.

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Productivity is something that either happens or it doesn’t, but it’s important to keep in mind that nobody can work at optimal efficiency at all times. This doesn’t mean you can’t leverage some best practices to make better use of your tim...

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37000 Grand River Avenue Suite 130
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