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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Out of Sight, Out of Mind: Technology You Never Think Of

Out of Sight, Out of Mind: Technology You Never Think Of

For the modern worker, the technology your company provides is a big deal. In fact, it has been known to be a point of contention among younger workers when their organizations don’t provide them with top notch tech. So, to say that there is a focus on technology would be accurate. Regardless of what your business does, there is a good chance that if you use technology regularly that it is made possible by other technology that you’ve probably never heard about. We’ll take a look at some of this mystery tech and how it helps run the tech you have come to depend on at work and at home.

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How to Handle All the IoT Brought into Your Business

How to Handle All the IoT Brought into Your Business

The Internet of Things has forced businesses to think about the threats that countless mobile devices pose when they access a network, and it’s not something that is going away anytime soon. How can your business be as prepared as possible for the Internet of Things? We’ll give you some ideas for how you can address Internet of Things devices on your company’s network infrastructure.

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Collaboration Tools Help Boost Productivity

Collaboration Tools Help Boost Productivity

The expectations set forth by businesses might seem impossible until you consider that collaboration has enabled more productivity than ever seen before. Modern collaboration tools have the capability to completely change the way your organization approaches certain tasks. With the right collaboration tools, you can overcome just about any obstacle, including geographic distance and many others.

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U.S. Government Making Big Trouble for Huawei

U.S. Government Making Big Trouble for Huawei

Huawei is one of the biggest technology companies in the world, employing over 200,000 people and accruing more than $100 billion in annual revenue without being a major player in the hungry U.S. market. As impressive as these numbers are, the Chinese company is staring at a very troubling situation in the face.

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Avoid Downtime to Control Costs

Avoid Downtime to Control Costs

Downtime can break your business if you let it. Not all organizations have the ability to recover from downtime, and it shows when it matters most. Preventing downtime from occurring doesn’t require immense foresight. Rather, it requires the right mindset. We’ll discuss what downtime really is, what its effects are, and what you can do to keep it from influencing operations at your organization.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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Tip of the Week: Excel Tips That Work

Tip of the Week: Excel Tips That Work

Microsoft Excel has a ton of functionality, but how much of it are you actually utilizing? This week’s tip will help you take full advantage of keyboard shortcuts, so you can leverage the solution to the best of your ability.

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Employers Aren’t the Only People with Expectations

Employers Aren’t the Only People with Expectations

The first big job of a person’s career is one of those special moments in life that can’t be beat, but if there is one thing that can do so, it’s a bigger and better opportunity elsewhere. The cold, hard realization that your employees won’t be sticking around forever might be hard to accept, but it’s one that you must consider. In order to keep your current workforce satisfied, you will need to manage your expectations, as well as managing theirs.

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Retrieving Data Once It’s Been Deleted

Retrieving Data Once It’s Been Deleted

Chances are you’ve found yourself in a situation where you have accidentally deleted an important file. However, it’s possible that you can restore the data, depending on the scenario. We’ll walk you through the processes required just in case you find yourself scratching your head over a potentially deleted file.

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Tip of the Week: How to Successfully Collaborate

Tip of the Week: How to Successfully Collaborate

Collaboration is, in many ways, one of the most important parts of running a business. The issue is that you need to ensure your entire team is prepared to participate and work towards the same goal. This week we want to emphasize the importance of collaboration, and to that end we have provided six simple steps to better collaboration.

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Diagnosing a Man-In-the-Middle Attack

Diagnosing a Man-In-the-Middle Attack

The man in the middle has a lot of power and influence over the end result, and this is true even in the technological world. In fact, there are attacks dedicated to this vector, twisting and turning something that your organization needs into what amounts to a threat. We’ll discuss what a Man-in-the-Middle (MitM) attack is, as well as what you can do to combat these threats.

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There’s More to Managing Millennials

There’s More to Managing Millennials

The millennial generation has been much maligned in the business world. Whether they are being blamed for neglecting long-standing industries or being labeled as selfish and distracted, there aren’t too many superlatives that have been bandied about when describing millennial workers. The reality, however, is that millennial workers have the ability to be some of your best employees if your business is able to adjust accordingly. Today, we’ll get into how to get the most from your younger workers.

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Passwords Hold Everything Together

Passwords Hold Everything Together

Passwords are often all that stands between hackers and account information; this is true for both personal and business data. However, passwords are often not enough to protect data from the clutches of hackers. We’ll walk you through how to ensure your organization implements only the most powerful of passwords, as well as additional security measures to guarantee maximum protection.

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Your Employees Definitely Have a Perspective About Your IT

Your Employees Definitely Have a Perspective About Your IT

There are often cases where businesses will implement solutions based on what they believe will be a benefit to their operations without consulting those who actually use the solutions. When implementing a new IT solution, be sure to consider the feelings of someone who is on the user end of this technology, as it might make all the difference when using it for the benefit of your organization.

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Tip of the Week: Consider Killing a Server Before it Kills Your Business

Tip of the Week: Consider Killing a Server Before it Kills Your Business

We thought we would do something a little bit different for this week’s tip. Instead of giving you some software tips or some kind of thing you can use to make your business more productive, we thought that we’d help you with the thing that you already know, but may not realize:

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IT Help Desk Saves Time and Money

IT Help Desk Saves Time and Money

All businesses need technology to function properly, at least to a certain extent. Depending on how heavily they rely on technology for operations, however, they will need varying degrees of support. Some businesses are fortunate enough to have an in-house IT department that can handle most any request, but others depend on employees being their own tech support option. Needless to say this isn’t the preferable scenario to be in.

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Managed IT Services Brings Immense Value

Managed IT Services Brings Immense Value

How many devices and technology solutions does your organization have to manage on a day-to-day basis? More often than not, small businesses have a limited quantity to work with for IT services, whether it’s a budget that’s too small or a workforce that’s too stretched. The problem is that IT troubles wait for no one, so you have to do everything you can to prevent them--even if it means asking for help from others.

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Identifying All Office Technology

Identifying All Office Technology

The average business deploys plenty of technology, that much is true. You work alongside it--and often directly with it--but if you had to explain what it is to another person, could you? If you can’t, we’ve got your back. This month we will take you through a tour of the various technologies that your business uses, where they can be found, and what their general purpose is.

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Internet Rights Advocacy Is for More Than Internet Access

Internet Rights Advocacy Is for More Than Internet Access

Some people believe so much in something that they’ll commit their lives to make it better for everyone. The Internet, as one of the most impressive advancements of civilization, has a fair amount of people who take the time (or make a living) advocating on the various issues that face Internet users. These Internet rights advocates have begun to make a big difference on the way that businesses, especially those businesses that only exist on the Internet, can act. Today, we’ll take a look at Internet advocacy.

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Tip of the Week: How to Find Your Downloaded Files in Android

Tip of the Week: How to Find Your Downloaded Files in Android

Smartphones have become an important part of our lives, whether it’s for personal or professional purposes. Downloading media to devices rather than computers was practically unheard of, but nowadays it’s commonplace. Now that we mention it… where exactly do those files wind up going on an Android device? This week’s tip is all about how to find your downloads on an Android device.

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Huawei is one of the biggest technology companies in the world, employing over 200,000 people and accruing more than $100 billion in annual revenue without being a major player in the hungry U.S. market. As impressive as these numbers are, ...

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