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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Basic Troubleshooting Techniques are Good to Know

Basic Troubleshooting Techniques are Good to Know

Sometimes, no matter how hard you try, technology just doesn’t want to cooperate. This frustration often leads users to contact the help desk, which is fine, but sometimes there are small things you can do to resolve issues that you might not have thought about doing. These simple steps might save you a bit of time and help to resolve your issues faster and more efficiently.

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There Are More People Working from Home than Ever

There Are More People Working from Home than Ever

When the COVID-19 pandemic started to surge across the world, much of the workforce shifted to remote operations, but it has become clear over the past several months that this shift is likely temporary, forcing many employers to consider the hardest question of all: what will it take to get people back in the office? A report from Gartner suggests that it’s not as easy as it sounds, and in fact might be moving in the opposite direction to what employers are hoping.

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You Need to Consider These Remote Policies

You Need to Consider These Remote Policies

Unfortunately, the COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

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4 Ways to Keep Yourself Safe on Social Media

4 Ways to Keep Yourself Safe on Social Media

It’s a well-known fact that successful businesses and influencers in any chosen industry utilize social media to an extent, whether it’s Facebook, Twitter, LinkedIn, Tik Tok, Instagram, or otherwise. All that said, however, in this connected world, one has to be aware of how this connection can influence cybersecurity. What are some ways you can keep yourself safe while using social media for either your business or your personal brand?

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FoggyWeb is the Latest Malware to Wreak Havoc

FoggyWeb is the Latest Malware to Wreak Havoc

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. What does this threat do and what can we learn about it?

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4 Ways to Develop Camaraderie for Your Remote Workers

4 Ways to Develop Camaraderie for Your Remote Workers

A lot of people are still working remotely these days, and while those who work in the office might look at remote workers with envy, it’s not all sunshine and rainbows for the remote worker. One of the things that remote employees miss most about the office environment is developing relationships and camaraderie with their coworkers. To help lessen this impact and to make your remote employees feel like they are still a part of the team, here are four ways you can still develop camaraderie with your remote employees.

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Tip of the Week: Build Up Your IT Like an Enterprise

Tip of the Week: Build Up Your IT Like an Enterprise

The primary difference between an enterprise and a small or medium-sized business is simply how big it is. Due to this size, many of the tools used by enterprises are so powerful and dynamic that they can easily be used by businesses much smaller. Let’s take a look at what some of these technologies and processes are.

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Managed Services Significantly Helps Handle Unforeseen Circumstances

Managed Services Significantly Helps Handle Unforeseen Circumstances

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

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Get Your Business Ready for Hybrid or Remote Operations

Get Your Business Ready for Hybrid or Remote Operations

It can be hard to look into the future, especially today when that future can often look bleak and unpredictable. It’s incredibly important, however, to do so, especially in the realm of your business’ operations. When the pandemic is over, how are you going to corral your employees back to your office? Are you even going to attempt this? Perhaps, now more than ever, it’s time to reevaluate your operational infrastructure and how technology can impact it.

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Be Proactive and You’ll Reduce Downtime

Be Proactive and You’ll Reduce Downtime

In terms of the sheer amount of technology your company utilizes, we’re willing to bet that a sizable chunk of it is made up of hardware. This includes devices like your workstations, routers, switches, and servers. Most of us understand that this technology does not last forever, so you should not only expect your hardware to fail, but anticipate it. In other words, you need to be prepared.

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Managing Your Remote Staff Correctly Has Major Benefits

Managing Your Remote Staff Correctly Has Major Benefits

With remote work standing front and center for the past couple of years, it’s no wonder that a conversation has begun about the benefits and shortcomings of it. It is now clear that remote work is something that is not going away anytime soon. Let’s take a look at how businesses might retain remote operations without making too many sacrifices in the process.

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Strong Cybersecurity Training Can Pay Major Dividends

Strong Cybersecurity Training Can Pay Major Dividends

At the heart of it, cybersecurity preparedness is a team effort, not necessarily a singular one. Everyone must be aware of and engaged in cybersecurity best practices. As such, training is a necessity. To help you ensure that your cybersecurity training is as effective as possible, we’ve put together a couple of curriculum design tips and tricks to keep in mind.

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How Many of These Google Workspace Shortcuts Did You Know?

How Many of These Google Workspace Shortcuts Did You Know?

Google Workspace (formerly G Suite) is one of the most popular productivity suites used in business today. As such, there are shortcuts available to help speed up productivity, and a lot of people simply aren’t aware of them. Today, we’ll take a peek at a couple shortcuts you may not have known of inside Google Workspace.

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Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

3 Reasons Why You Should Ditch Tape Backup and Go With a Cloud-Based Solution

Data backup is one part of running a business that nobody wants to think about, but it’s something that must be considered should anything ever happen to your company’s data. In a world where disasters are so unpredictable and devastating, you can never know when one will strike, so you must take preventative measures now so that you are not caught unawares. Let’s go over one of the best ways you can get ready for these disasters: cloud-based automatic data backups.

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Can Your Former Employees Be a Threat to Your Business

Can Your Former Employees Be a Threat to Your Business

Employees come and go in the business world, so you should be prepared to handle this turnover when it happens. If your company does not have an adequate response to employee turnover, you could potentially put your business at risk. Here are three ways that you can make sure former employees cause you the least amount of worry, especially in regards to staffing and cybersecurity.

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New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

New Report Shows that the Cloud Isn’t Killing In-House Infrastructure

We talk a lot about how the cloud is growing in utilization, and considering the circumstances of the past 18 or so months, it’s not surprising. However, what might be surprising to you is that this movement to the cloud is not necessarily to the detriment of the on-site data center. In fact, there are several reasons why businesses still consider in-house data centers to be the ideal solution. But why is this?

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Improve Your Business’ Wi-Fi Connection with These 3 Tips

Improve Your Business’ Wi-Fi Connection with These 3 Tips

Wi-Fi is a major part of any modern office, and when it is absent, people become painfully aware of just how much of a luxury it is. Let’s discuss some strategies you can implement to optimize the speed of your business’ wireless connection.

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Multi-Factor Authentication Needs to Become the Gold Standard

Multi-Factor Authentication Needs to Become the Gold Standard

It’s no secret that passwords have long held center stage when it comes to data security, but if we’re to be honest, a password just isn’t sufficient to protect your business. Don’t get us wrong: passwords remain immensely important, but their role has diminished with the availability of other, more advanced security features. One of these features is something called multi-factor authentication.

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Microsoft Dealing with Major Data Leak

Microsoft Dealing with Major Data Leak

Incorrect configurations on your infrastructure’s hardware are surprisingly easy mistakes to make, and even worse, they can have severe security ramifications if they are not discovered promptly. It can happen to anyone, as evidenced by a recent data leak. One of the most popular software developers out there, Microsoft, made a pretty nasty blunder with one particular setting that led to a huge data leak that could have exposed millions of records.

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Latest Blog

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. ...

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