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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

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Point-Of-Sale Systems Do More Than You Think

Point-Of-Sale Systems Do More Than You Think

We’ve come a long way since 1879 and the invention of the cash register. Today, point-of-sale (POS) solutions offer massive benefits to businesses who take advantage of their capabilities. Let’s go over how these capabilities can help the modern business and its owner.

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Technology of the Future of Business

Technology of the Future of Business

A lot is being made about running smarter businesses. Two terms you typically hear during this conversation are business intelligence and business analysis. This month, we will take a look at the two terms, decipher their meaning, how they are different from one another, and how they can help you determine the resources a business needs to improve itself. 

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Solid Inventory Management Starts for Under $100

Solid Inventory Management Starts for Under $100

While stocking up ahead of time may be a sound strategy for things like breakfast cereal and toilet paper, the same cannot often be said in your business. In fact, excess inventory can sometimes cost your business a lot of money. That’s why we figured that we would discuss how an inventory strategy can help prevent redundant spending in your business.

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Printing Costs and Your Business

Printing Costs and Your Business

Sad to say, but for the foreseeable future, cost control is going to be the number one priority for almost every business. With the COVID-19 pandemic into its sixth month, and revenue streams interrupted, businesses are being extremely cautious with their capital. One place where most businesses can cut back is on printing. Let’s discuss how to cut your organization’s printing costs. 

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Remote Collaboration Depends on Good Conferencing Practices

Remote Collaboration Depends on Good Conferencing Practices

Like many other businesses, COVID-19 has foiled the big plans you had for 2020, but it has presented a different set of opportunities. Many businesses had deliberately avoided providing remote work opportunities for their employees, mostly out of the fear that their teams would become inefficient, less productive, and present management and security challenges. Now, after a few months with little choice but to suddenly embrace it, the major challenges are actually delivering the resources your nelly remote workforce needs to produce results in line with expectations.

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Defining the Variables of Business Continuity

Defining the Variables of Business Continuity

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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Exploring the Risk in Business VPNs

Exploring the Risk in Business VPNs

Small business owners are always looking for a way to improve their companies. It has been difficult to do so in 2020 as the COVID-19 shutdown has everyone playing defense. One way businesses have forged ahead is by allowing their staff to work from home. Many businesses use a VPN to facilitate this remote productivity, but there are business risks in doing so.

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Tip of the Week: Advanced Google Searches

Tip of the Week: Advanced Google Searches

Google—the name that has become synonymous with searching online, it is (if we’re being totally honest) the go-to means of seeking out the information we need. We’ve all used it, but did you know that there are tricks to make your searches more efficient? For this week’s tip, we’ll go over these tricks so that you can use Google Search that much better.

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Reopening Your Business Comes with Real Challenges

Reopening Your Business Comes with Real Challenges

Business reopening is proving to be relatively difficult as COVID-19 isn’t going away. To ensure the health of your staff, while still reopening your business to create revenue, you will need to carefully weigh all your operational decisions. Today, we have outlined some best practices in which to do so. 

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A Good Backup Should Allow Business Owners to Rest Easy

A Good Backup Should Allow Business Owners to Rest Easy

Your business’ data is extremely important to the livelihood of your business and as a result, you need to have plans in place to protect it. Sure, you can invest in all the top notch cybersecurity tools and services, and they may keep you from getting your data stolen or corrupted, but what happens if something terrible happens to the servers that it is stored on? No level of threat detection is going to save a server if it is charred, under water, or its components are completely fried. 

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Tip of the Week: Get Control Over All Your Notifications

Tip of the Week: Get Control Over All Your Notifications

For Android users, notifications are a big part of the user experience. Unfortunately, every single app you use creates them and they can be a major distraction. To help limit these notification-based distractions, you need to understand how to manage them. Today, we give you a few suggestions on how to keep your notifications from being a detriment to your productivity.

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3 Solutions that Can Fuel Business Growth

3 Solutions that Can Fuel Business Growth

The small business owner has to commit to changing the way that you look at his/her business. It’s not always easy. When demand makes you think bigger, your technology spend becomes a major priority. Let’s take a look at some of the changes a growing business has to make. 

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Don’t Let Online Banking Leave Your Data Vulnerable

Don’t Let Online Banking Leave Your Data Vulnerable

In today’s financially motivated world, financial technology - AKA “fintech” - has allowed people to manage their finances without stepping into a bank. In fact, a Bank of America study found that 62 percent of people now use digital banking. Therefore, it seems prudent to share a few ways to keep yourself safe while using these kinds of mobile apps.

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Tip of the Week: How to Switch Microsoft Word to Dark Mode

Tip of the Week: How to Switch Microsoft Word to Dark Mode

Anyone who spends a lot of time sitting in front of a computer screen knows how much of a problem eye strain can be. With symptoms ranging from irritation to headaches and exhaustion, it is no wonder that many applications are trying to address this issue with varying success with “dark” or “night” modes. Let’s consider Microsoft Word’s approach to this and see if we can’t find a simpler way to adjust your settings and save your eyes no small amount of hassle.

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What’s the Best Antivirus for Businesses?

What’s the Best Antivirus for Businesses?

Quick Marty! Hop into the DeLorean! Let’s time travel back to a simpler time, back in the late 90’s!

Back then, you could walk into any store that sold software and you’d see two types of antivirus protection - orange boxes that said Norton, and red boxes that said McAfee.

Today, like most things, life isn’t as simple. There are a lot of choices, and… well, you shouldn’t be going to a store to buy your antivirus these days. Let’s discuss!

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3 Technologies Your Business Can Use Right Now

3 Technologies Your Business Can Use Right Now

A lot of people didn’t take the novel Coronavirus seriously when it was first discovered outside of China in late February. Now four months later, as the pandemic rages on, people continue to work from home, have their hours cut, or be completely out of a job. For the business owner, this period has been filled with difficult decisions, including halting all major IT projects. If your business is looking for a solution to help them add the technology they need at a price that works for this period, here are three useful options.

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Why Overworking is a Serious Issue for Your Remote Workers

Why Overworking is a Serious Issue for Your Remote Workers

As so many businesses have had to close their doors recently, remote work has become a very popular option. Unfortunately, this sudden shift has not been without negative side-effects. One such byproduct of this shift has been a serious overworking problem. This is a big problem, and one that you need to address if it has presented itself in your operations.

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Technology Can Help You Ward Off Recession

Technology Can Help You Ward Off Recession

With months and months of bad news, many businesses are trying to find the right recipe to keep from having to make the hard decisions. Problem is that these hard decisions are looking as if they are going to be inevitable. With costs rising and revenues shrinking, there needs to be a strategic urgency that will allow your business to sustain operations when other companies are laying off their workers and folding into obscurity. Today, we take a look at some of the technology investments that you can make to keep your business afloat during the economic downturn. 

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As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind...

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37000 Grand River Avenue Suite 130
Farmington Hills, Michigan 48335

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