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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Going Paperless Can Have Interesting Benefits for Your Business

Going Paperless Can Have Interesting Benefits for Your Business

No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.

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Your Projects Need Careful Consideration to Succeed

Your Projects Need Careful Consideration to Succeed

Businesses are always leveraging the latest technology to overcome modern challenges, but the implementation of new tools often comes with new challenges of its own. Chief among these is determining whether or not the new tool actually solves a problem for your organization. The more deliberate your intentions for implementing a new tool, the more likely you are to see a return on investment for it. Here are ways you can make sure that all new technology is appropriate for your business’ needs.

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Technology is Changing the Way We Look at Productivity

Technology is Changing the Way We Look at Productivity

The concept of productivity isn’t what it used to be. It has evolved significantly over time. In fact, it wasn’t until the late 16th century, where subsistence living was less frequent, where the term started to mean what we know it to mean today. Today, we’ll take a look at how the modern definition of productivity came about.

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Strong Backup Practices is as Easy as Counting to Three

Strong Backup Practices is as Easy as Counting to Three

Individuals are increasingly understanding the value of their data, and that is a good thing. Unfortunately, a lot of small and medium-sized businesses are operating today without any type of data backup protecting their business’ data, and that, of course, is bad. It is important that if you don’t have a dedicated data backup and recovery strategy in place, that you work to fix that immediately. Today we’ll tell you why. 

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How Important is Socialization Between Your Remote Team Members?

How Important is Socialization Between Your Remote Team Members?

Remote work is a more popular option than ever, considering how businesses have needed to adapt, but that isn’t to say that this option hasn’t experienced some challenges. One major drawback has been the impact that the situation at hand has had on the cumulative mental health of your team. There is some cognitive dissonance associated with working together while separating—largely because the casual conversations that generally come with working together have been lost.

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If Your Backup Doesn’t Involve These Three Aspects, You’re Doing It Wrong

If Your Backup Doesn’t Involve These Three Aspects, You’re Doing It Wrong

For any business continuity strategy to be complete, a data backup strategy needs to be involved. This is often easier said than done: there are a lot of elements that need to be considered, and some data can go overlooked if the solution isn’t maintained. However, considering the likelihood of data loss without one, a data backup is an indispensable component to prioritize and evaluate over time.

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Is Your IT Infrastructure Fully Documented and Tracked?

Is Your IT Infrastructure Fully Documented and Tracked?

When reviewing their inventory, many businesses forget to consider one of their most used, most important resources: their technology. Let’s go over a few reasons that your business’ technology inventory needs to be tracked—and what goes into properly doing so.

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How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

Considering the current popularity of remote operations, the security of your business’ resources should be one of your greatest concerns. While this process isn’t necessarily easy, it isn’t something you can afford to neglect. Let’s take a few moments and walk through some of the most critical considerations to your office and its data security.

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Why You Should Encourage Breaks

Why You Should Encourage Breaks

In modern business culture, productivity reigns supreme. So much so, in fact, that the concept of a break is unofficially frowned upon and seen as an indicator of an unproductive employee. Breaks can actually benefit the productivity of your team. Let’s go over the perception of a break, and what the reality is.

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Many Businesses are Still Using Windows 7...

Many Businesses are Still Using Windows 7...

So many organizations continue to use a decade-old operating system, and they really, really shouldn’t.

Here’s the thing: Windows 7 is dead and gone… and yet, as of July, it still had a market share of about 23 percent, making it the second-most-popular operating system. Here, we’ll be going over just why it is—if your company is still using Windows 7—that you need to update to Windows 10 immediately (if not sooner).

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Solid Inventory Management Starts for Under $100

Solid Inventory Management Starts for Under $100

While stocking up ahead of time may be a sound strategy for things like breakfast cereal and toilet paper, the same cannot often be said in your business. In fact, excess inventory can sometimes cost your business a lot of money. That’s why we figured that we would discuss how an inventory strategy can help prevent redundant spending in your business.

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Reopening Your Business Comes with Real Challenges

Reopening Your Business Comes with Real Challenges

Business reopening is proving to be relatively difficult as COVID-19 isn’t going away. To ensure the health of your staff, while still reopening your business to create revenue, you will need to carefully weigh all your operational decisions. Today, we have outlined some best practices in which to do so. 

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Tip of the Week: Get Control Over All Your Notifications

Tip of the Week: Get Control Over All Your Notifications

For Android users, notifications are a big part of the user experience. Unfortunately, every single app you use creates them and they can be a major distraction. To help limit these notification-based distractions, you need to understand how to manage them. Today, we give you a few suggestions on how to keep your notifications from being a detriment to your productivity.

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Don’t Let Online Banking Leave Your Data Vulnerable

Don’t Let Online Banking Leave Your Data Vulnerable

In today’s financially motivated world, financial technology - AKA “fintech” - has allowed people to manage their finances without stepping into a bank. In fact, a Bank of America study found that 62 percent of people now use digital banking. Therefore, it seems prudent to share a few ways to keep yourself safe while using these kinds of mobile apps.

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You Need to Plan for the Worst and Hope for the Best

You Need to Plan for the Worst and Hope for the Best

Hope can be a big part of a person’s notion to start their own business. Needless to say that entrepreneurial hope doesn’t always consider that there will be a global pandemic that grinds the operational effectiveness that you’ve spent years building to a halt. Hope does, however, play a big part in the creation of a business continuity plan. Today, we’ll briefly discuss why you should never lose hope and how being prepared stems from the same notion as starting a business.

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Addressing the Toughest Challenge in Remote Conferencing

Addressing the Toughest Challenge in Remote Conferencing

Video conferencing is a crucial technology for businesses, especially now. Although, while it has the benefits of accessibility, it certainly is a different animal than your run-of-the-mill in-person meeting… as due to this, it has a challenge that an in-person meeting does not. Let’s go over what this challenge is, and how to overcome it.

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The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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Latest Blog

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. ...

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