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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Keeping Ahead of IT Problems Can Be a Complete Game Changer

Keeping Ahead of IT Problems Can Be a Complete Game Changer

You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!

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4 Actions You Can Take to Secure Your Wireless Network

4 Actions You Can Take to Secure Your Wireless Network

Businesses today need to have a robust and secure wireless network, but building one isn’t always that easy. Since there are a lot of machines that use your business’ Wi-Fi—from core machines that are essential to your business’ productivity, to IoT devices that your employees or customers bring onto the network—it is important to understand how best to structure your wireless networks to meet the demands that are put on them. 

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In-House Networking: Cabling Considerations

In-House Networking: Cabling Considerations

Depending on the technology, you might find that a wired connection will serve you better than a wireless one. Therefore, it becomes critical to know how to connect various cables to endpoints around your office. Today, we wanted to give you three practices that will help you ensure that cables are laid effectively and efficiently in your office. By sticking to these, you’ll be able to connect components to your network with ease.

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Why You Shouldn’t Use Your Work Email for Personal Accounts

Why You Shouldn’t Use Your Work Email for Personal Accounts

Efficiency is great, but it should never come at the cost of boundaries. A perfect example of this is your work email address. It might be easy to use it to subscribe to an online service, like Netflix, but this is far from the best idea. Let’s take a look at why it might be a bad idea to breach these boundaries between your personal life and your work life, and why it might have lasting consequences.

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Could Different Collaboration Styles Be Pushing Your Team Members Apart?

Could Different Collaboration Styles Be Pushing Your Team Members Apart?

For many companies, their first experiences with modern collaboration tools came about as a result of the unfortunate circumstances surrounding the COVID-19 pandemic. Some were forced to go entirely remote, while others completely halted operations for an indefinite period of time. While collaboration tools are designed to bring people together, it might come at a cost.

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5 Things You Can Do to Be Ready when Technology Falters

5 Things You Can Do to Be Ready when Technology Falters

While we might like to think that all computer problems are an easy fix, there is only so much you can do in certain circumstances. That being said, having a couple of computer maintenance “hacks” under your belt can make things loads easier for you when you do have to get your computer repaired. Here are some tips to consider before it’s time to get your computer repaired.

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Use These Five Tips to Be More Productive from Home

Use These Five Tips to Be More Productive from Home

Many workplaces have taken to fighting the pandemic by adjusting their workplace strategies to enable both in-person and remote work. This change occurs as many companies realize that remote work is indeed a viable option, even in industries that have traditionally been opposed to the concept. With remote work so commonplace, it’s only prudent to include it in the onboarding process. Let’s go over some ways you can encourage your employees to build a more productive home office situation.

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Identifying Errors in Phishing Emails can Save Your Bacon

Identifying Errors in Phishing Emails can Save Your Bacon

Phishing scams have been around for a long time, and they have only grown more convincing and more dangerous. Some businesses can’t even tell the difference between phishing scams and legitimate messages! How can your organization take the fight to phishing emails? It all starts with knowing what to look out for.

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Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Going Paperless Can Have Interesting Benefits for Your Business

Going Paperless Can Have Interesting Benefits for Your Business

No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.

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Your Projects Need Careful Consideration to Succeed

Your Projects Need Careful Consideration to Succeed

Businesses are always leveraging the latest technology to overcome modern challenges, but the implementation of new tools often comes with new challenges of its own. Chief among these is determining whether or not the new tool actually solves a problem for your organization. The more deliberate your intentions for implementing a new tool, the more likely you are to see a return on investment for it. Here are ways you can make sure that all new technology is appropriate for your business’ needs.

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Technology is Changing the Way We Look at Productivity

Technology is Changing the Way We Look at Productivity

The concept of productivity isn’t what it used to be. It has evolved significantly over time. In fact, it wasn’t until the late 16th century, where subsistence living was less frequent, where the term started to mean what we know it to mean today. Today, we’ll take a look at how the modern definition of productivity came about.

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Strong Backup Practices is as Easy as Counting to Three

Strong Backup Practices is as Easy as Counting to Three

Individuals are increasingly understanding the value of their data, and that is a good thing. Unfortunately, a lot of small and medium-sized businesses are operating today without any type of data backup protecting their business’ data, and that, of course, is bad. It is important that if you don’t have a dedicated data backup and recovery strategy in place, that you work to fix that immediately. Today we’ll tell you why. 

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How Important is Socialization Between Your Remote Team Members?

How Important is Socialization Between Your Remote Team Members?

Remote work is a more popular option than ever, considering how businesses have needed to adapt, but that isn’t to say that this option hasn’t experienced some challenges. One major drawback has been the impact that the situation at hand has had on the cumulative mental health of your team. There is some cognitive dissonance associated with working together while separating—largely because the casual conversations that generally come with working together have been lost.

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If Your Backup Doesn’t Involve These Three Aspects, You’re Doing It Wrong

If Your Backup Doesn’t Involve These Three Aspects, You’re Doing It Wrong

For any business continuity strategy to be complete, a data backup strategy needs to be involved. This is often easier said than done: there are a lot of elements that need to be considered, and some data can go overlooked if the solution isn’t maintained. However, considering the likelihood of data loss without one, a data backup is an indispensable component to prioritize and evaluate over time.

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Is Your IT Infrastructure Fully Documented and Tracked?

Is Your IT Infrastructure Fully Documented and Tracked?

When reviewing their inventory, many businesses forget to consider one of their most used, most important resources: their technology. Let’s go over a few reasons that your business’ technology inventory needs to be tracked—and what goes into properly doing so.

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How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

Considering the current popularity of remote operations, the security of your business’ resources should be one of your greatest concerns. While this process isn’t necessarily easy, it isn’t something you can afford to neglect. Let’s take a few moments and walk through some of the most critical considerations to your office and its data security.

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Why You Should Encourage Breaks

Why You Should Encourage Breaks

In modern business culture, productivity reigns supreme. So much so, in fact, that the concept of a break is unofficially frowned upon and seen as an indicator of an unproductive employee. Breaks can actually benefit the productivity of your team. Let’s go over the perception of a break, and what the reality is.

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Latest Blog

Remote work might have been crucial in the face of the pandemic, but now that companies are bringing employees back to the workplace, many are pushing back. While we can of course assist with your implementation of remote work technologies,...

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