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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

I Lost Data Once… A Collection of Horror Stories; Part 2

I Lost Data Once… A Collection of Horror Stories; Part 2

Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed.

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I Lost Data Once… A Collection of Horror Stories; Part 1

I Lost Data Once… A Collection of Horror Stories; Part 1

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

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Is Big Tech Getting Too Big?

Is Big Tech Getting Too Big?

Some businesses have caught lightning in a bottle with the advent and overt use of the Internet. These companies now read like a who’s who of technology: Amazon, Google, Facebook, Apple, Microsoft. These companies are now some of the most lucrative in the world and there has been some very serious questions if they’re using their positions at the top of tech in unethical ways. Today, we’ll take a look at “Big Tech” and debate whether or not something has to be done to break up these companies before they become too powerful to fail. 

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7 IT Myths We Hear Too Often

7 IT Myths We Hear Too Often

When you work in the IT space, you get to hear some funny things - technology myths, conspiracies, and other rumors that are shared around the water cooler. We’ve heard it all, and we wanted to share some of these myths so you don’t get tripped up by them.

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Technology is a Key Ingredient for Food Delivery Services

Technology is a Key Ingredient for Food Delivery Services

Have you ever considered how much technology has made the world smaller? For example, think about how much easier technology has made it to access goods and services via the Internet. Entire industries have developed thanks to this technology. One notable example: app-based food delivery.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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Enhancements Made to Google Maps

Enhancements Made to Google Maps

Google Maps is a neat service that helps users navigate during their travels, but more upgrades are being released all the time to augment their experiences. Some of the most recent updates have provided additional functionality that can provide users with even more ways to use Google Maps--particularly in regard to actually making it to their destination on time and in style.

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How Machine Learning Can Help Our Health

How Machine Learning Can Help Our Health

Machine learning has become a big deal in a variety of industries, healthcare being a prime example. There are a variety of applications for machine learning in this incredibly important field, all of which show great potential in improving patient care. Below, we dive into just a few examples of how machine learning can improve healthcare.

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A Brief History of Data Backup

A Brief History of Data Backup

hile data backup is a necessary component to any modern business’ success, the idea itself certainly isn’t modern. The act of protecting information dates back to before dates were even an inkling, when humanity was still writing data on cave walls to preserve it and notching animal bones to aid in primitive mathematics. Let’s review the history of data preservation, and how we’ve gotten to our current point.

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Solar Energy Can Be a Boon to Businesses

Solar Energy Can Be a Boon to Businesses

When running a business, keeping the lights on is expensive - and we literally mean keeping the lights on. Power is a costly thing, and with more and more business operations relying on electronic devices, there’s an increased expenditure for power. In order to keep your business up and running, you may consider going in a different direction for energy - perhaps up?

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Technology Addiction is a Problem in Children and Adults

Technology Addiction is a Problem in Children and Adults

Technology has become so ingrained in society and the workplace that it can be difficult, borderline impossible, to consider a life without it. Hours on end are spent in front of computer screens during the workday, but even after hours in the comfort of your own home, you might notice that you have a hard time putting down your devices.

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How Word Got Around in a Galaxy Far, Far Away

How Word Got Around in a Galaxy Far, Far Away

Science fiction is filled with incredible technology, especially in terms of how the characters communicate. This is especially true in the epic space opera Star Wars. Fortunately for viewers like you and me, some of the communication devices and technologies used a long time ago, in a galaxy far, far away, may not be so far off.

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Don’t Let Bias Influence Your Business

Don’t Let Bias Influence Your Business

Have you ever heard of the term “bias?” It has a negative connotation to it, but it’s not necessarily a bad thing. A bias can predispose you to a skewed consideration or thought when met with what is known to be a seemingly neutral stimuli. In some cases, they can cause more harm than good, which is why it’s a good thing to take another look at how you approach certain situations. Researchers have discovered several trends about why we hold certain biases, as well as how we can overcome them.

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The CLOUD Act Explained

The CLOUD Act Explained

Another eleventh-hour spending bill passed through the U.S. Congress and was signed into law on March 23, 2018. This time, however, there was a certain earmark that may work to erode individual privacy protection around the globe. The new law, called the Clarifying Lawful Overseas Use of Data (or CLOUD) Act, amends the Stored Communications Act of 1986 and gives unelected American officials extensive powers over global digital privacy rights.

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How the Business Software Alliance Will Come After Your Business

How the Business Software Alliance Will Come After Your Business

As a business owner, you should know that you shouldn’t abuse the software licenses that your business relies on to function, or use pirated software to fulfill that need. While there are many people do such things, the response from software companies in an attempt to stop such activities has created a system that can award those who exploit it.

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How Fake News Can Influence Business

b2ap3_thumbnail_technology_s_role_in_fake_news_400.jpgInformation is one of the most valuable assets available to businesses, but to be fair, there’s an awful lot of falsified information found on the Internet. Due to the increased focus on data acquisition and dissemination, false information is more harmful and easy to manipulate than ever before. The thing about this is that “fake news” is actually reliant on technology to work.

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Are You Guilty of These Computer Goofs?

b2ap3_thumbnail_rookie_mistake_400.jpgEveryone makes mistakes. This is especially true when it comes to the technology that is used by your organization every single day. For this week’s tip, here are some things to avoid when using your computer.

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Tip of the Week: IT Has A Lot Of Jargon… How Much Do You Know?

b2ap3_thumbnail_little_bee_image400.jpgIf you spend more than ten minutes with anyone from the technology industry, you may notice that they have a rather colorful vocabulary. It’s not too vulgar or anything, but it is chock-full of buzzwords that you may not fully understand. Here are some of the most frequently   used words in the IT industry.

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100+ Years Ago, IBM Started Just Like Any Other Business

b2ap3_thumbnail_ibm_history_400.jpgOf the many technology companies in the public eye, IBM is one of the oldest and perhaps the most recognizable--but do you know the story behind Big Blue? It’s a history of innovation and revolution in computing that stretches back over 100 years, to when it was created by uniting three existing companies.

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IBM’s Supercomputer Watson: Jeopardy! Winner, Customer Service Rep., and Now, Tax Professional

b2ap3_thumbnail_ibm_s_watson_does_taxes_too_400.jpgWatson, IBM’s famous question-answering supercomputer, has held many jobs over the years. After dominating the competition on the quiz show Jeopardy! In 2011, Watson moved on to help companies like Macy’s and Geico answer customer questions and improve their mobile apps. More impressively, Watson has even helped doctors diagnose cancer. Now, Watson is tackling a new occupation: Tax Professional.

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Latest Blog

Trend Micro, the developer of the popular antivirus program, has attracted some unwanted attention after a former employee managed to steal customer data and sell it to scammers. These scammers then use this data to call Trend Micro custome...

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