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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why a Rough Economy Always Seems to Precede a Tech Boom

Why a Rough Economy Always Seems to Precede a Tech Boom

If nothing else is certain, then you can bet that the need to improve circumstances or processes gives birth to innovations of all types. Technology has proven this time and again, as new solutions have emerged to solve previously unsolvable issues and challenges not only in the workplace, but in society as a whole. Let’s examine how economic difficulty has driven innovation, specifically in the technology sector.

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VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.

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Can Software-as-a-Service Be the Answer to Stabilizing Your IT Costs?

Can Software-as-a-Service Be the Answer to Stabilizing Your IT Costs?

How much time does your business invest in software and its management? There are some that you can’t really go without, like email solutions and productivity suites, but you might have other specialized software that also requires attention. When you acquire new software, you can either go the traditional route or you can go the Software-as-a-Service route. Which path is the best choice for your business?

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Innovation in the Workplace Doesn’t Have to Be an Annoyance for Your Team

Innovation in the Workplace Doesn’t Have to Be an Annoyance for Your Team

We frequently discuss how the solutions we offer can make business processes and procedures more effective, but in doing so, we’ve frequently overlooked how the implementation of these solutions—especially in terms of your digital transformation—have impacted your human resources.

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Is Hardwiring Your Connections the Most Beneficial Networking Strategy?

Is Hardwiring Your Connections the Most Beneficial Networking Strategy?

Remember when you needed a wired connection between two endpoints in order to access important materials for your business? Thanks to wireless connectivity, businesses can now access online materials in a much easier fashion. The question then becomes, how does a wired connection improve your operations, and is it a benefit for your organization?

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E-Waste is a Major Problem. What Can You Do About It?

E-Waste is a Major Problem. What Can You Do About It?

E-waste is a considerable problem, and not just for businesses; it’s also terrible for the environment. Let’s go over some of the biggest reasons why discarded electronics, including some of the hardware that you invest so much money into, can be problematic, as well as some ways your organization can reduce its e-waste footprint.

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Voice over Internet Protocol Takes Business Telephony to the Next Level

Voice over Internet Protocol Takes Business Telephony to the Next Level

Ever since the telephone made its debut in the office environment, businesses have utilized it to at least some extent. Nowadays, VoIP, or Voice over Internet Protocol, has taken the capabilities of the telephone to the next level by offering businesses even more dynamic and flexible options for communication.

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Are Smart Technologies Coming for My Job?

Are Smart Technologies Coming for My Job?

Whether a person works in a factory or in an office environment, people have assumed that machines will eventually come for their jobs. This idea has bred a fear that machines will eventually become smart enough to do what they want to do rather than what we want them to do. This is mostly false, so we want to dispel these fears and explore how automation and other technologies can make your job easier and more efficient.

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Software is Pushing Employee Collaboration to New Levels

Software is Pushing Employee Collaboration to New Levels

Today, collaboration software’s use is widespread, no doubt as a result of the COVID-19 pandemic forcing the hands of businesses everywhere to implement them while operations were still remote. However, now that many workers are returning to the office environment, businesses are finding that these collaboration platforms still offer immense value. What features can you look for and expect from your collaboration platforms?

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Automation Most Small Businesses Can Use

Automation Most Small Businesses Can Use

Automation is a great tool for businesses of all types, even smaller organizations that might have limited access to tools and resources. Through the use of time-saving automation solutions, even a small business can empower employees to save time and focus on other aspects of their duties by automating specific tasks and processes. Here are five ways small businesses can use automation to make operations just a little easier.

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Let’s Take a Look Behind the Curtain of a Remote Business

Let’s Take a Look Behind the Curtain of a Remote Business

With today’s ever-expanding remote workforce, there is all the more reason to implement technology solutions that empower your organization to increase its range of options for working outside of the office. We’ve put together three of the key technology solutions we think your organization could benefit from to improve its remote capabilities and take business on the road.

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Exploring the Benefits of VoIP

Exploring the Benefits of VoIP

With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as soon as possible.

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3 Ways You Can Take Advantage of the Internet of Things

3 Ways You Can Take Advantage of the Internet of Things

With the Internet of Things growing at a rapid pace, there are many opportunities for your business to reap considerable rewards from its proper utilization. It can automate certain processes, save you capital, and mitigate human error. Let’s examine how your business can use the Internet of Things to its benefit without breaking the bank.

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Does Your Organization’s Hardware Support Windows 11?

Does Your Organization’s Hardware Support Windows 11?

Microsoft has claimed that Windows 10 would be their chosen operating system for the foreseeable future, but we can never expect technology to rest on its laurels and grow stagnant. Enter Windows 11, the latest Microsoft operating system. What are the specifications needed to upgrade your business to this new OS, and how can you know when it is time to do so?

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Microsoft Pricing is Going Up, but We Can Help Get Your Money’s Worth

Microsoft Pricing is Going Up, but We Can Help Get Your Money’s Worth

We just wanted to provide a public notice that Microsoft intends to increase the price of its Microsoft 365 and Office 365 offerings. If your business relies on these tools in its operations, you can expect to see your costs for them go up, regardless of where they are sourced from.

That’s the bad news. The good news is, we can help you get the greatest mileage out of these solutions… potentially by introducing you to capabilities that you have yet to take advantage of.

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Smartphones of 2022 - The Foldables

Smartphones of 2022 - The Foldables

Over the past couple of weeks, we’ve taken a look at some flagship smartphones and some devices that present a lot of value. To wrap up our annual smartphone series, we are going to look at some of the most innovative—and expensive—devices on the market today. 

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Smartphones of 2022 - The Value Models

Smartphones of 2022 - The Value Models

Last week, we committed one of our blogs to examining some of the most impressive new flagship smartphones to be found on the market—the creme de la creme, if you will, with price tags to match. This week, we wanted to focus on a different market: those looking to get a great value for less than half of what the flagships demand. If you aren’t the type to finance a phone, here are three options to consider for less than $500.

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Smartphones of 2022 - The Flagships

Smartphones of 2022 - The Flagships

The smartphone has ushered in a revolution for communication and productivity, and in today’s world, it’s critical that we keep an eye on the developments in smartphone technology to ensure workers stay competitively productive and ahead of the game. Let’s examine three of the flagship smartphone devices for early 2022.

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Is Your Business Considering Upgrading to Windows 11?

Is Your Business Considering Upgrading to Windows 11?

Windows 11 has been released into the world, but has your organization embraced it yet? If not, you’re certainly not alone. Adoption for Windows 11 has been relatively slow, all things considered, and recent surveys and polls show that Windows 11’s adoption will proceed in this fashion–at least for the near future.

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VoIP is the Solution to Growing Communications Costs

VoIP is the Solution to Growing Communications Costs

Investment in communications is one way that any company can improve operations and everything that comes along with them. There are many options out there to improve communications, but few have the same impact on your bottom line as Voice over Internet Protocol (VoIP).

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If you want to secure your online accounts, then this starts with proper password practices. A good password can make all the difference in securing an account, and despite us constantly advocating for additional solutions and security meas...

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