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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Factors You Need to Consider Before You Upgrade

3 Factors You Need to Consider Before You Upgrade

If you consistently find that technology in your office causes more problems than it’s worth, perhaps it’s time to take a closer look at what you could be doing better with your infrastructure. We want you to look at failing or inoperable/inefficient technology as an opportunity for improvement rather than another large expense. A good hardware refresh centered around your organization’s needs can revitalize operations and improve your bottom line.

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The Right Collaboration Tech Makes for a More Efficient Business

The Right Collaboration Tech Makes for a More Efficient Business

There is so much about business that has changed over the last decade. What are the biggest gauges that we've seen is the inflation of cost affecting businesses and the need to scale back  without affecting their workforce too dramatically. This has led to a culture of collaboration that has popped up over the last few years. Let's look at three ways that any business is (or should be) using collaboration nowadays.

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The IoT is Intriguing, but is it Right for You?

The IoT is Intriguing, but is it Right for You?

The Internet of Things has been one of the most talked about technologies over the last decade.  So much so, that many businesses want to do what they can to utilize this new technology for the betterment of their business. The Internet of Things, however, can have positive and negative effects on your business. In this month's newsletter, we'll take a look at the good and bad the IoT can provide for your business.  

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Does Your Company Need a Tech Refresh?

Does Your Company Need a Tech Refresh?

If your team has trouble using the technology in your office, then you might be staring down an opportunity to completely revolutionize the way your business functions through the use of new business technology. It could be something as simple as your hardware being old or your systems needing a reexamination of your business processes; whatever it is, upgrading your business technology can pave the way forward.

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Your Business Has No Choice But to Embrace IoT

Your Business Has No Choice But to Embrace IoT

The Internet of Things (IoT) has become one of the fastest growing technology industries in history. As of 2022, there are over 14 billion connected devices on the IoT with the number to reach over 20 billion by the end of 2026. With that many devices, you may find yourself wondering what types of devices they are. Today, we’ll go through exactly what devices make up the IoT and how to get the IoT to work for your business. 

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How to Utilize Mobile Capabilities to Your Business’ Advantage

How to Utilize Mobile Capabilities to Your Business’ Advantage

Operating a business today takes extra effort, effort that largely revolves around the use of the right technology. Nowadays, more of this technology than ever is directed toward boosting productivity, largely through improving mobility. Let’s discuss how this works.

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Project Management is an IT Issue

Project Management is an IT Issue

Any project manager will tell you that there are countless issues that can get in the way of a successful implementation. To nobody’s surprise, business technology can aid project management by streamlining operations and making the entire process much easier for everyone involved. We’ll dig into the details about how project management software and value-based managed IT services can help you complete projects on-time and on-budget.

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What Small Businesses Need to Focus on in Terms of Data Management

What Small Businesses Need to Focus on in Terms of Data Management

Modern businesses are undergoing digitization at an impressive rate, but many still haven’t grasped the benefits of this digitization. In short, the average business that underwent these shifts suddenly had double the data at their disposal to use and manage. If you feel as though you haven’t done so, here are a few business areas that properly using your business’ data can significantly improve.

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Declining PC Shipments Suggest New Business Computing Models

Declining PC Shipments Suggest New Business Computing Models

Building a company’s computing infrastructure is a costly and time-consuming process. Sure, you can purchase new servers; or workstations in bulk, but overall it takes some time to get everything set up and running just how you need it to. PC manufacturers are shipping fewer computers than ever before and that may have an impact on your business’ ability to get the technology it needs when it needs it. Let’s take a look. 

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Business Technology Challenges You’ve Got to Think About

Business Technology Challenges You’ve Got to Think About

Business technology is far from the easiest thing to manage, and it’s mostly because managing technology is not the sole focus of companies (unless you’re us, of course). If you can’t overcome your IT challenges, your business could be held back needlessly. Let’s go over some of the common issues your organization might face with regards to technology management and maintenance. 

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Keeping Ahead of IT Problems Can Be a Complete Game Changer

Keeping Ahead of IT Problems Can Be a Complete Game Changer

You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!

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4 Actions You Can Take to Secure Your Wireless Network

4 Actions You Can Take to Secure Your Wireless Network

Businesses today need to have a robust and secure wireless network, but building one isn’t always that easy. Since there are a lot of machines that use your business’ Wi-Fi—from core machines that are essential to your business’ productivity, to IoT devices that your employees or customers bring onto the network—it is important to understand how best to structure your wireless networks to meet the demands that are put on them. 

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Are You Planning on Increasing Your IT Spending?

Are You Planning on Increasing Your IT Spending?

As we enter the third quarter of the year, now is as good a time as ever to reevaluate how you are spending your IT budget. According to Gartner, your IT spending might actually be increasing, assuming it’s in line with what your organization wants and needs. Are you being intentional with your IT spending? Where are you investing it? Are you spending it on avenues for continued growth? Gartner’s study might yield some interesting ideas which you can call upon to inform your own spending practices.

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What You Need to Know About Point of Sale Systems

What You Need to Know About Point of Sale Systems

More small businesses than ever before are selling products, goods, and services to their loyal customers, which means they need ways to process these transactions. Enter the point of sale system, a business’ preferred tool to process transactions in a retail environment. What goes into a successful point of sale system, and how can you use one for your business?

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The Server Room is The Brains of Your Business

The Server Room is The Brains of Your Business

Your business runs on its data, and without an infrastructure to support your operations, your productivity will be dead in the water. Most businesses choose to host their data on servers, and if you know anything about these complex pieces of machinery, you know that managing and maintaining them can be an involved process. Let’s go over some best practices to ensure you manage your server infrastructure appropriately.

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Automation is Key to Operational Freedom

Automation is Key to Operational Freedom

If we asked you what the difference is between productivity and innovation, would you be able to give us a clear answer? The answer is that one facilitates the other, aided by technology to improve operations and free up employees to focus on other, more lucrative tasks. Let’s take a look at how improving productivity can improve innovation, thereby increasing your organization’s ability to do great things.

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VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.

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How to Keep Your Workstations Working Reliably

How to Keep Your Workstations Working Reliably

Taking care of your business technology can be exhausting, especially if you don’t have dedicated IT staff to ensure that it happens on a regular basis. Thankfully, with managed services, it’s easier than ever to make sure that your desktop solutions are kept up-to-date and ready for whatever comes their way. Here are three tips you can use to stay on top of desktop maintenance and management for your business.

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What You Need to Know About Document Management

What You Need to Know About Document Management

How often do you find yourself digging through filing cabinets to find paper documents? While these cabinets might have once been the norm in business offices, they are slowly becoming a liability as more and more businesses go digital with their operations and storage options. Today, we’d like to discuss the importance of document management for your organization and how it can help you improve operations.

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The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

What are some of the modern challenges that your business struggles with? Maybe it’s technology management or maybe it’s network security. According to the GDPI 2021 survey issued by Dell, certain trends are overwhelmingly dangerous for countless businesses out there. Let’s take a look at the results of the 2021 survey and what they might mean for your business.

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If you consistently find that technology in your office causes more problems than it’s worth, perhaps it’s time to take a closer look at what you could be doing better with your infrastructure. We want you to look at failing or inoperable/i...

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