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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed Services Can Provide a Lot of Value

Managed Services Can Provide a Lot of Value

How does your business manage its technology solutions? If you’re like most small businesses, you likely have limited technology maintenance, and not necessarily due to any fault on your part. Small businesses have limited budgets and resources available to them, making technology maintenance less accessible. Thankfully, managed services are here to make sure that you never settle for less than what your organization needs.

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What Every SMB Should Know When Selecting an IT Service Provider

b2ap3_thumbnail_selecting_an_msp_400.jpgIdentifying a qualified managed service provider can be challenging--especially if you don’t know what to look for. You should be able to gauge the worth of an IT provider based on a couple of key qualifications, just like you would if you were selecting an employee. What are some of the primary features that you want to look for in a managed service provider?

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Managed IT Services Bring Substantial Value

b2ap3_thumbnail_mananged_it_services_400.jpgHow does your business handle IT maintenance? Chances are that your small business is in one of two situations: you either have a small internal IT department that can only accomplish a handful of tasks every month, or you have no IT department and rely on your employees to perform any maintenance. No matter how you look at it, this situation is not advantageous.

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3 Reasons That Remote Monitoring and Management Is A Good Choice

b2ap3_thumbnail_remote_monitoring_400.jpgThe businesses of today rely on technology in order to function, which means that their technology needs to be in top shape. However, this requires a sizable time commitment, something that most businesses will have trouble seeing through. Help comes for these businesses in the form of remote monitoring and management.

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Remote IT Can Dramatically Improve Your Business’s Functionality

b2ap3_thumbnail_remote_watching400.jpgThe same business technology that worked wonders over twenty years ago is much different from the current state of office technology. Businesses could get away without a complex network infrastructure, but that’s sadly no longer the case. With multiple servers and workstations to manage, the typical small business network has more maintenance on its hands than ever before. What’s the best way to approach this maintenance?

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3 Ways Managed IT Can Prevent Technology Troubles

b2ap3_thumbnail_managediticons400.jpgIs technology a major problem for your organization? If so you’re just like many small businesses out there that think they can’t afford proper IT maintenance and management. Thankfully, managed services threatens this misperception by bringing affordable preventative solutions to the table.

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Network Security Needs To Be A Team Effort

b2ap3_thumbnail_network_security_practices_400.jpgNetwork security is more than just a conscientious attempt by your staff to protect your organization’s digital assets. It’s making sure that your employees know how to handle dangerous situations, implementing preventative IT measures to eliminate potential issues entirely, and having the right technology experts on-hand to handle tough problems that can’t be solved by a few pieces of technology.

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Managed IT Protects Your Business And Your Budget

b2ap3_thumbnail_managed_it_services_400.jpgWhen it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.

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Prioritizing Productivity Is Easy With The Right IT

b2ap3_thumbnail_what_is_your_plan_400.jpgWith productivity being so important in the modern business, it only makes sense that so much of the technology we have now--and will likely have in the future--is devoted to maximizing the amount of work that can be accomplished by one person in a given time. While not everything we will discuss is always relevant for the typical SMB, if your business continues to grow, more technologies will only become accessible over time. Here are a few technology tips to increase your organization’s productivity.

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When Juggling Business Responsibilities, You Can't Afford to Drop IT Maintenance

b2ap3_thumbnail_managed_it_for_your_business_400.jpgThe business world increasingly relies on IT services. Regardless of which industry you fall into, IT will undoubtedly play a major role in how your business functions on a daily basis. Businesses also need their technology to remain in proper working order, but this is easier said than done--especially if you don’t have the luxury of an in-house IT department. Thankfully, managed service providers make this much less difficult.

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Because Busy Business Owners Shouldn’t Have to Worry About Technology

b2ap3_thumbnail_managed_it_service_agreement_400.jpgA business without its own IT department will expend vast amounts of time and resources to manage its technology. Tasks like managing your email solution, upgrading or managing your desktop infrastructure, or securing your network from threats, can be draining. If you don’t have time to perform these tasks, then it’s worth it to invest in an outsourced IT provider for your technology needs.

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3 Ways Managed IT Safeguards Your Company’s Digital Assets

b2ap3_thumbnail_managed_it_services_400.jpgIt’s inevitable that your organization will face some hard decisions, but no choice is as painful as pulling the plug on the one thing that you’ve dumped your heart and soul into; your business. There is a plethora of problems that could cause a business to consider shutting its doors, but often there is a solution. If technology-related costs and downtime are your main problems, managed IT services can help.

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Because Getting PC Help Should Be Easy and Accessible

b2ap3_thumbnail_support_help_desk_400.jpgWorkstations that don’t work properly can get in the way of even the most diligent of workers. If the IT department is too busy to give them immediate assistance, where can your employees turn to? If your organization has a help desk solution, workers have a great way to get the assistance they need without having to wait.

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Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

b2ap3_thumbnail_your_it_agreement_400.jpgIt’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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When Your Business' Hardware Fails, You’ve Got Options

b2ap3_thumbnail_around_the_clock_support_400.jpgWith computing and networking hardware shown to be unreliable over time, businesses need to have a strategy in place to fix or replace their hardware. This is especially the case when it comes to servers. Replacing a server is expensive, but when it fails, you aren’t left with a lot of choices. What’s your plan for dealing with hardware failure? Here are three options.

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How to Stop Wasting Time on Troublesome Technology Issues

b2ap3_thumbnail_it_services_for_smb_400.jpgDoes your organization have trouble managing and maintaining its technology? Usually, this responsibility falls to an IT department, but this assumes that you actually have one. Furthermore, it’s easy for an IT department to be so busy with maintaining the state of things that they don’t have time to innovate and improve operations. What’s a business owner to do?

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What it Looks Like When Your Network is Managed Remotely

b2ap3_thumbnail_msp_benefits_400.jpgBusiness owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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Pressed for Time and Money? Managed IT Services are Designed With You in Mind!

b2ap3_thumbnail_managed_it_services_400.jpgMany of those who are responsible for a business could tell you that managing it isn’t an easy task--and when IT is involved, it can very quickly get a lot more complicated. Of course, those that say that are more than likely using an antiquated, break-fix approach. Those who utilize managed IT services, however, will likely have a much different opinion.

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3 Compelling Reasons to Make the Switch to Managed IT

b2ap3_thumbnail_outsourced_it_services_400.jpgYour organization needs its technology solutions in order to keep up with day-to-day operations, but at the same time, you’ll need to maintain them. Organizations that don’t have an IT department will sometimes turn to their employees to do the required maintenance, but this can put your infrastructure at risk.

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This Cyber Crime Landed a Former IT Administrator 2 Years in Jail

b2ap3_thumbnail_rogue_admin_400.jpgManaging permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.

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