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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT Services Brings Immense Value

Managed IT Services Brings Immense Value

How many devices and technology solutions does your organization have to manage on a day-to-day basis? More often than not, small businesses have a limited quantity to work with for IT services, whether it’s a budget that’s too small or a workforce that’s too stretched. The problem is that IT troubles wait for no one, so you have to do everything you can to prevent them--even if it means asking for help from others.

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Our Help Desk Is a Real Benefit

Our Help Desk Is a Real Benefit

Technology support is critical to the success of businesses, but investing in these solutions presents an entirely different problem--whether or not your business can afford an in-house support team. Depending on the budget, businesses often find themselves investing in IT support that’s both counter-productive and costly. We’re here to tell you that remote support and a help desk solution can mitigate costs and help you achieve a higher return on your investment.

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3 Ways Managed IT Can Prevent Technology Troubles

b2ap3_thumbnail_managediticons400.jpgIs technology a major problem for your organization? If so you’re just like many small businesses out there that think they can’t afford proper IT maintenance and management. Thankfully, managed services threatens this misperception by bringing affordable preventative solutions to the table.

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How Managed IT Services Help SMBs Improve Operations

b2ap3_thumbnail_we_are_msp_400.jpgTechnology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

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Having a Single Point of Contact for All of Your Technology Needs is Super Convenient

b2ap3_thumbnail_vendors_service_400.jpgA company’s IT infrastructure includes many moving pieces. Managing it all can be a complex venture that alludes the common employee. Yet, resolving IT issues often falls on the lap of your employees, since they’re the ones facing the problems. In situations like this, it would be best if your staff could simply resolve these issues with just one simple phone call.

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Why Every Business Should Consider Outsourcing Their IT

b2ap3_thumbnail_outsourced_it_services_400.jpgThe latest technology solutions can provide incredible assets to your company, but they can be difficult to leverage properly if you’re not a professional technician. As the owner of a small or medium-sized business, you have an important decision to make: outsource your IT to talented professionals, or hire in-house IT technicians. More often than not, it’s more budget-friendly to outsource your IT.

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When IT’s Done Right, Managed IT Can Enhance Your In-House IT Service

b2ap3_thumbnail_outsourced_it_400.jpgTechnology management is a major pain point for small and medium-sized businesses. Some organizations might have an in-house team dedicated to handling all of the technology maintenance and management while others will choose to outsource this responsibility to a managed IT service provider. While going with an MSP for your business’s IT needs has its advantages, it also presents a unique set of challenges that must be overcome.

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Tip of the Week: What if We Told You That You Can Improve Productivity AND Save Money?

b2ap3_thumbnail_three_solutions_400.jpgFor a business to prosper, there has to be more than a casual consideration of the expense report. Most businesses do their budget yearly, but some smaller organizations have gone to a three-month (or quarterly) budget to improve their ability to be more agile with their capital. There are times, however, where no matter what you seem to do, expenses outfox profits and your company has to take a hard look at what they are going to do to right the ship.

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Boost in Managed Services Suggests Utility Computing Growth

b2ap3_thumbnail_cloud_growth_400.jpgThe advantage of managed IT service is that it allows businesses to secure the IT support they need, without having to take on the responsibility and expense of managing these services. When coupled with the development and deployment of computing resources, it becomes clear that outsourcing IT is the smart way to go for small to medium-sized businesses looking to do more for less.

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What Would You Pay to Get Managed IT Care for Your Car?

b2ap3_thumbnail_cost_cutting_procedures_400.jpgHow do you approach computer maintenance? Even if you don’t understand the intricacies of computer repair, you still have to somehow maintain your equipment. For IT maintenance, outsourcing is the best way to go about it. Wouldn’t it be nice if this kind of maintenance was available for more of life’s things?

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3 of the Biggest Benefits of the Managed IT Model

b2ap3_thumbnail_proactive_it_support_400.jpgIT can be a tricky concept to the business owner, and we all know how touchy technology can be at times. It can be working one minute, then completely incapacitated the next. This unpredictability is one reason why the concept of help desk support was created. It’s an important way to assist individuals when they need help most.

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Tip of the Week: 4 Pointers to Get the Community on Your Side

b2ap3_thumbnail_community_interaction_with_your_business_400.jpgAs a business owner, you know that the key to the path of your success is in the relationships that you forge along the way. These same relationships can be just the boost you need to get the edge on your competitors and knock them out of the game. It all comes down to your communication with the your surrounding community.

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Fact: Managed IT Services Can Improve Customer Service

b2ap3_thumbnail_customer_service_with_msp_400.jpgAs the owner of a small or medium-sized business, you know how much responsibility rests on your shoulders. Your resources are often spread thin, and a twelve-hour workday is a regular occurrence. If this sounds familiar, you know how tough of a balancing act it can be, especially when you’re trying to maintain quality customer service. Managed IT services can take technology issues off your plate so you can focus on better serving your customers.

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Rockin’ Around with Managed IT

b2ap3_thumbnail_rockin_around_with_managed_it_400.jpgAn IT parody song to the tune of “Rockin’ Around the Christmas Tree.”

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3 Simply Brilliant IT Tips

b2ap3_thumbnail_the_easier_the_better_400.jpgNobody likes it when something is overly complicated, and IT is no different. Keeping your operations simple can reduce the cost of doing business, minimize the error margin, and bring more people into the loop. Your IT infrastructure is the heart that pumps the life blood of your organization, and if you keep it simple, you'll find that most common business issues can be resolved much more quickly and efficiently.

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3 Simple Solutions to Free Yourself from IT Issues

b2ap3_thumbnail_usa_it_400.jpgWe're just about to roll into a weekend, which to a lot of employees (and hopefully some business owners) means a little bit of relaxation and freedom from the day-to-day grind of business - not that it's all THAT bad, but it's nice to step away for a while, right?

We know what it's like running a business. Sometimes you simply can't unplug, step away, and be free. There's just too much to worry about, and not enough time in the day. Business owners often sacrifice that little bit of freedom the weekend brings (when you should be spending time with family, recharging your batteries, and preparing for yet another Monday). We have a few ways to help you free up more time.

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Zip Past the Competition with Fast Lane IT

b2ap3_thumbnail_fast_lane_it_400.jpgSome things are controversial and have multiple sides to them, just as multiple people have different types of personalities, or methods of solving problems. This is also the case with every IT department. IT departments have a lot of expectations to meet - they need to maintain IT infrastructure as well as implement new money-making solutions. It's as if your company is a road with two lanes - one for the slow, and one for the fast.

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How's Your Memory? Is it Costing Your Business Time and Money?

b2ap3_thumbnail_damaged_ram_400.jpgServer issues can turn into major problems for any business. This is why it's imperative that server issues are resolved as soon as they're discovered. Even a common problem like memory failure can..umm..do..something...oh yeah! An issue like memory failure can hurt operations by causing downtime.

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Cyber Punks – Why We Can’t Have Nice Things

b2ap3_thumbnail_security_from_threats_400.jpgIn high school, there were always the rebellious kids who never wanted to do what their teachers said. They would vandalize the bathroom stalls, walk around the halls without permission, skip classes, and make the school an overall unpleasant environment. The teachers eventually decided that enough was enough, and they banned certain privileges that the students had. Bathroom breaks became timed. Hall monitors stalked the halls looking for troublemakers. Our liberty was stolen by these hooligans.

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Our IT Services Are a Slam Dunk

b2ap3_thumbnail_slam_dunk_it_400.jpgAs the top men's and women's collegiate basketball teams in the United States begin the 2014 NCAA tournament, there is a competition going on that doesn't get quite as much press. That is the competition for local market share. When that competition is stiff, as it always is in the NCAA tournament, you have to find ways to set your business apart. There are a lot of similarities between running an efficient business and the make-up of a championship basketball team.

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Latest Blog

The modern threat landscape is filled with horror stories of people that have been the victim of software vulnerabilities, hackers, and situations that could have been managed differently. Today, we will go over some of the best ways to kee...

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37000 Grand River Avenue Suite 130
Farmington Hills, Michigan 48335

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