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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Even If You Don’t Hear About Small Business Breaches, They Happen

Even If You Don’t Hear About Small Business Breaches, They Happen

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

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Will U.S. Leaders Consider Data Privacy?

Will U.S. Leaders Consider Data Privacy?

Over 90 percent of people in the United States feel like their data is out of their control, and judging from the impression that the European Union’s General Data Protection Regulation left on the world, it’s surely not going to be the last piece of privacy legislation that is issued. Still, will it be enough to urge certain governments and organizations to practice what they preach? The results could have long-lasting effects on businesses, as well.

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Tip of the Week: Improve Collaboration With Process

Tip of the Week: Improve Collaboration With Process

Like a well-oiled machine, any business needs its internal components to line up correctly, interacting with the others to accomplish the ultimate goal of the device. This is more or less how we always describe collaborative processes in the context of your IT. Here, however, we’re going to focus our tip on ensuring these processes are directed by employees who are ready to collaborate as well.

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Look to Technology to Shift Your Business’ Prospects

Look to Technology to Shift Your Business’ Prospects

For the average small business, technology use isn’t always a make-or-break scenario. Sure, there are some technologies that everyone uses nowadays. Inventory and point of sale systems, social media, and wireless Internet are some that you’ll often find used by small businesses. If, as small business owner, your plan was to enhance your company’s exposure to technology, cost may temper your expectations. Today, we look at some solutions that would be useful to your business, but will they break your budget?

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Could Your Business Benefit from E-Commerce?

Could Your Business Benefit from E-Commerce?

Commerce has been fully embraced by the Internet, with online stores slowly phasing out many brick-and-mortar establishments. While you may not be in too much danger, depending on what you offer, you may also have the opportunity to leverage this trend in your favor. Below, we’ve outlined a few factors to help you decide if e-commerce is the right fit for you.

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What Every SMB Should Know When Selecting an IT Service Provider

b2ap3_thumbnail_selecting_an_msp_400.jpgIdentifying a qualified managed service provider can be challenging--especially if you don’t know what to look for. You should be able to gauge the worth of an IT provider based on a couple of key qualifications, just like you would if you were selecting an employee. What are some of the primary features that you want to look for in a managed service provider?

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Software as a Service Is Helping Small Businesses

b2ap3_thumbnail_software_abstract_400.jpgWhat kind of software does your business use to keep operations moving forward? Depending on what industry you are in, you might find it increasingly painstaking to procure and manage the software titles your organization uses, particularly if yours is a small business that has limited capital to invest in its software. Nowadays, however, the acquisition of software doesn’t have to be troublesome, as software as a service (SaaS) is providing organizations with limited resources access to software it normally could not afford.

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Artificial Intelligence: Right For The SMB?

b2ap3_thumbnail_MachineLearning400.jpgIf the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

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The Good, the Bad and the Risky: Current State of IT Security for SMBs

b2ap3_thumbnail_netwrix_statistics_400.jpgTechnology has revolutionized business. However, along with all the advantages and benefits technology affords us, it comes with a few risks and vulnerabilities that some businesses are still struggling to come to terms with. For example, storing records electronically makes them easier to organize and locate when they’re needed. It also makes them vulnerable to hacker and cyber-attacks. Still, most SMBs are working toward mitigating risks as opposed to abandoning the use of technology in their business operations - and a current assessment of the situation does show improvement over past years.

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How Managed IT Services Help SMBs Improve Operations

b2ap3_thumbnail_we_are_msp_400.jpgTechnology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

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3 Vendor Management Scenarios You Should Avoid

b2ap3_thumbnail_cio_services_400.jpgManaging your vendors can be big trouble for a small business. While your organization’s productivity depends on their products and services, dealing with vendors is often an exhausting task that eats up a significant amount of time. By outsourcing this responsibility to a vendor management service, you can handle vendors much more efficiently.

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SMBs Can (and Should) Host Their Systems Off-Site

b2ap3_thumbnail_cloud_and_collocation.jpgMost small and medium-sized businesses understand the concept of IT. The past 15 years have brought about technology innovations that could only have been dreamed of in the past, and large businesses now rely on complex systems in order to ensure their business operations continue without a hitch.

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The Cloud Conundrum: Why SMBs Need to Worry About Their Mobile Devices

b2ap3_thumbnail_challenges_of_mobile_400.jpgMobile technology has changed the way that the business world operates. No longer do employees have to be tethered to their desks in order to remain productive at all times. Instead, they can work while on the road or from their home office. However, if your business’s mobile device management solution is too lax, it might encounter a number of different problems that could potentially ruin the mobile experience for your business.

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3 Great Technology Resources for Small Businesses

b2ap3_thumbnail_small_business_tehcnology_400.jpgSmall business owners and executives spend a lot of time going over the expense sheet. Most times, this is a result of not having the financial resources to do everything they want to do, when they want to do it. When your organization's growth stagnates, finding a way to turn that trend around is of paramount importance.

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Start-Ups Can Avoid IT Hassles with Managed Services

b2ap3_thumbnail_startup_power_400.jpgEvery business has to start somewhere. Starting a new business can be the most exhilarating (and often terrifying) endeavor a person can undertake. Technology can play a extremely important role to get your business venture off the ground quickly.

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The Growing Pains of Small Businesses

b2ap3_thumbnail_challange400.jpgAs a business owner, running a small business has its fair share of difficulties. There are so many things that can happen that can hinder your growth along the way to success. We aren't just talking about disastrous events either. Here are some examples you may encounter on the path to greatness.

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Turn The Key to Your Technology Success!

b2ap3_thumbnail_TurnKey400.jpg"Some assembly required." These three little words can take the joy that comes from opening a present and transform it into dread. Technology can be the same way. People generally get excited about purchasing (well...receiving) new technology, but few people would want a box of computer parts. Knowing this value, we offer our turnkey business management solutions.

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Substantial Value with Predictable IT Costs

b2ap3_thumbnail_Costvalue400.jpgIn 2012, The National Federation of Independent Businesses (NFIB), sponsored by Wells Fargo conducted a survey of small business owners to decipher what the most evident issues of contention were in regards to owning and maintaining a successful enterprise. Not surprisingly one of the most popular answers was the ability to manage costs.

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The Health Benefits of Telecommuting

b2ap3_thumbnail_Telecommuting400.jpgCommuting to work can be a rather draining experience, and not just on your budget. Research from Umeå University in Sweden has shown that computing can also be draining to your health. Commuters have been found to die younger than people who live close to their job. Telecommuting provides a great solution that can extend the lives of your employees.

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Take Our Advice with Business Technology Reviews

b2ap3_thumbnail_BusinessReview400.jpgAs well as you know your business, it's always nice to have a little help. With more help comes more perspective, which can help you to discover new opportunities for growth that you would have otherwise missed. We will gladly share with you our experience and perspective on business.

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Latest Blog

Trend Micro, the developer of the popular antivirus program, has attracted some unwanted attention after a former employee managed to steal customer data and sell it to scammers. These scammers then use this data to call Trend Micro custome...

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