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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology of the Future of Business

Technology of the Future of Business

A lot is being made about running smarter businesses. Two terms you typically hear during this conversation are business intelligence and business analysis. This month, we will take a look at the two terms, decipher their meaning, how they are different from one another, and how they can help you determine the resources a business needs to improve itself. 

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Printing Costs and Your Business

Printing Costs and Your Business

Sad to say, but for the foreseeable future, cost control is going to be the number one priority for almost every business. With the COVID-19 pandemic into its sixth month, and revenue streams interrupted, businesses are being extremely cautious with their capital. One place where most businesses can cut back is on printing. Let’s discuss how to cut your organization’s printing costs. 

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Defining the Variables of Business Continuity

Defining the Variables of Business Continuity

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Exploring the Risk in Business VPNs

Exploring the Risk in Business VPNs

Small business owners are always looking for a way to improve their companies. It has been difficult to do so in 2020 as the COVID-19 shutdown has everyone playing defense. One way businesses have forged ahead is by allowing their staff to work from home. Many businesses use a VPN to facilitate this remote productivity, but there are business risks in doing so.

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Technology Can Help You Ward Off Recession

Technology Can Help You Ward Off Recession

With months and months of bad news, many businesses are trying to find the right recipe to keep from having to make the hard decisions. Problem is that these hard decisions are looking as if they are going to be inevitable. With costs rising and revenues shrinking, there needs to be a strategic urgency that will allow your business to sustain operations when other companies are laying off their workers and folding into obscurity. Today, we take a look at some of the technology investments that you can make to keep your business afloat during the economic downturn. 

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Don’t Get Tricked: Phishing Attacks Pretending to be Voicemail Attachments

Don’t Get Tricked: Phishing Attacks Pretending to be Voicemail Attachments

Human beings are naturally inquisitive creatures, which makes it all the easier for us to be convinced of different things. Cereal mascots promise wild flavors that will send kids on a Mom-approved adventure, magazine covers promise countless sure-fire ways to be rid of that stubborn belly fat, and—more sinisterly—phishing attacks promise to be something that they are not. As hackers have found, this tactic has proven to be worth investing time in.

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Cybersecurity Training Must Be a Priority

Cybersecurity Training Must Be a Priority

The nature of many of today’s businesses is building one product over and over and over. When you have that level of repetitiveness, it helps people find their niche, yes, but it can also result in the attention given to the task to suffer. While a disengaged employee is nothing new, they can cause some operational problems. By and large, a couple of staff hiccups won’t have a huge impact on your business, unless that lack of engagement impacts your cybersecurity. That’s because there are some threats out there that could absolutely cripple your business’ ability to sustain operations. Today, we’ll talk about how to get your staff to care about malware, hackers, and the like. 

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Managing Your IT Inventory

Managing Your IT Inventory

Could you tell me when the last time your routers were updated? How about when your servers were last maintained? How old is the hardware in your office? Where would someone go to get a new keyboard? If you don’t know the answers to these questions it is possible that your IT is not properly inventoried. This month, we’ll discuss the importance of keeping a technology inventory.

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Collaboration Tools that Can Help Your Control Costs

Collaboration Tools that Can Help Your Control Costs

Most business owners are looking for a way to cut their costs. One way that many firms can see some cost reduction is to increase productivity through solid collaboration. Today, there are many digital tools designed to get more eyes on a project, but they may not completely fit your strategy. Let’s look at some strategies that are used to promote collaboration, and some tools that can fuel it.

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Taking Data Security Seriously

Taking Data Security Seriously

If you don’t think that your business is at risk of cyberattack from the Internet, you are running your business on borrowed time. If you want to avoid this scenario, you will have to be prepared to do what you can to keep it safe.  This entails following some strict rules and being smart about where and when to deploy security checkpoints. We looked at what an organization needs to do in order to keep the threats that are bandying about from having a marked effect on your business.

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Unified Communication Brings Big Benefits

Unified Communication Brings Big Benefits

With businesses trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform. 

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Worldwide Pandemic Leads Businesses to Accept a New Outlook

Worldwide Pandemic Leads Businesses to Accept a New Outlook

As restrictions have started to ease and business returns to some semblance of normal, organizations are left picking up the pieces of a disaster that almost none of them planned for. Let’s look at some of the statistics that explain where small businesses are at this time, and some tips on how to get your business back being the productive company you remember.

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Pandemics Stimulate Innovation

Pandemics Stimulate Innovation

The Coronavirus outbreak is one of the most remarkable events in our lives, but it is not the first time that people have had to deal with these seemingly mystical forces. Today, we have been able to stem the tide a little bit with our access to information technology, but for past pandemic victims, some good did come out of tragedy. This month we thought we’d talk about the importance of innovation in dark times. 

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The Benefits of Switching to VoIP

The Benefits of Switching to VoIP

Every business needs some sort of telephone system. If you are looking to save some money, a Voice over Internet Protocol (VoIP) platform is a good place to start. However, VoIP can do more than just trim down your communications spend. There are many other options that VoIP can open up for the benefit of your business’ efficiency and productivity.

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Respond to Adversity with Disaster Recovery

Respond to Adversity with Disaster Recovery

The tragic reality of the COVID-19 pandemic is that businesses are in a very uncomfortable situation. As the virus made its way around the world, many businesses have had to enact their version of a disaster recovery policy. Not all businesses will look at this the same way, but if you want your business to have the kind of continuity that will allow it to get through tough situations like this, formally creating a disaster recovery policy will put you in the position to weather any storm you encounter.

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New to Managing a Remote Staff? Here’s What You Need to Know

New to Managing a Remote Staff? Here’s What You Need to Know

Like it or not, many businesses have been forced to send employees home thanks to COVID-19. That has left a lot of business owners and managers stuck with a whole new paradigm to deal with.

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Network Attached Storage Explained

Network Attached Storage Explained

A business’ data is one of its biggest assets. For the smaller business, large portions of an IT budget can be spent storing data. One way to keep costs down and maintain control over all this data is by utilizing Network Attached Storage (NAS). 

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Cloud-Based Communications and Your Business

Cloud-Based Communications and Your Business

Cloud computing has been extremely useful for millions of businesses. With Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS) titles providing sustainable computing options, and many businesses using the cloud for their organization’s data backup, cloud computing has become commonplace as a cost effective alternative to buying all types of IT. Another way that businesses are leveraging their monthly IT budget is on cloud-based communications platforms. This month we thought we would discuss cloud communications and how your business can benefit from making a switch.

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Useful Tips for Speaking Tech to the Technology Layman

Useful Tips for Speaking Tech to the Technology Layman

With so many different technologies being used in business, it can sometimes be too much for the people out there who aren’t as tech savvy as others. In fact, some of the people you will work alongside will not be able to grasp some of the simplest technology concepts. Unfortunately, these people don’t know a fraction of what they need to about the technology they use, and it could put your organization at a disadvantage. This month, we thought we’d give you a few pointers on how to talk to your less-technology-inclined co-workers.

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Train your Staff on These 4 Security Strategies

Train your Staff on These 4 Security Strategies

Millions of people find themselves sitting in front of a computer moving files around and corresponding with people over the phone, through email, or updating info in the company’s line of business app. What many of them don’t know, however, is that, at any time, they are only a couple of clicks away from causing major problems for their company. Therefore, it is extremely important to train your staff on what to look for and how to address those situations when they do arise.

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Latest Blog

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind...

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37000 Grand River Avenue Suite 130
Farmington Hills, Michigan 48335

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