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CASS Tech has been serving the Farmington Hills area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

There Are Some Serious Benefits of Backup

There Are Some Serious Benefits of Backup

How are you protecting your data from disaster? If you don’t have a backup and disaster recovery platform in place you are missing one of the most crucial parts of managing your business’ Think about it, if your organization were to suddenly lose a significant portion of its data, would it be able to continue to function effectively? 

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Small Business and the Internet of Things

Small Business and the Internet of Things

For the amount that you hear the phrase “the Internet of Things” you’d think that it is the newest Ben and Jerry’s flavor. We hear it everywhere. On the television: “the Internet of Things”. In the stores: “the Internet of Things”. Even on the Internet there is this constant stream of consciousness that references the Internet of things. Well, today we are going to look at the Internet of Things as it is, and why you need to listen to what everyone is saying about the Internet of Things. 

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How a Mobile Device Policy Can Benefit Your Business

How a Mobile Device Policy Can Benefit Your Business

With mobile devices being as popular as they are, so ingrained into modern culture, the fact of the matter is that your employees are going to have them in the workplace. They may even want to use them in a work capacity. This can provide a few benefits to a business, as long as it is managed properly. A carefully-crafted mobile device policy can help accomplish this.

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Collaboration Is a Big Deal for Businesses

Collaboration Is a Big Deal for Businesses

“Un pour tous, tous pour un,” was made famous by Alexandré Dumas’ The Three Musketeers. The collaboration of the Musketeers: Athos, Aramis, Porthos with the brave and clever D'Artagnan makes for great fiction, but for the average business, the act of working together for a single goal possible is less heroic, but still mandatory. Let’s take a look at modern collaboration.

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Speed Things Up with Solid State Drives

Speed Things Up with Solid State Drives

Using a slow computer can be very frustrating; and, since there is a laundry list of things that can cause your computer to slow down, you may have a difficult time troubleshooting the problems. Slow computers can be filled with viruses or malware, they can have too many applications running in the background, or they could just be getting old. If your computer is relatively new and in healthy condition, but is starting to slow, one upgrade can make a big difference.

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This Is the End for Windows 7

This Is the End for Windows 7

In days, Microsoft is pulling the plug on both Windows 7 and Windows Server 2008 R2. If your business still has to move away from this software, you need to act today. The consequences for not moving away from these titles can be absolutely dire for your business. Let’s take a look at your options.

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New Mobile Malware Is a Threat to Your Device

New Mobile Malware Is a Threat to Your Device

Mobile devices haven’t been known to have a lot of faults when it comes to security, but when a really bad malware attack does happen, the best solution may be to wipe the device and start over from a factory reset. Currently, there is a malware targeting Android devices that is so resilient that it can even withstand a factory reset.

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Training Has to Be a Big Part of a Cybersecurity Strategy

Training Has to Be a Big Part of a Cybersecurity Strategy

Do you know those horror stories you catch every so often where a huge business has their network hacked and millions of their customers and employees have their personal and financial information leaked onto the dark web? Your organization isn't likely as big as theirs, but regardless of how much money, people, and diverse revenue streams an organization has, having its network breached and its customers’, or its employees’, information strewn about over the dark web is not an ideal scenario. 

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Deploy IT with a Purpose

Deploy IT with a Purpose

As information technology becomes commonplace in nearly every business, it stands to reason that some businesses will put pressure on themselves to get some of the most innovative tools available. On the surface, this seems like a great idea, but just because a piece of technology exists, doesn’t mean it will help your business right now. We thought it would be a good time to take a look at some strategies that will help you build the technology your business needs to see a positive return on those investments.

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Who Can You Trust to Keep Your Data Safe?

Who Can You Trust to Keep Your Data Safe?

As business owners, with so much talk about cybersecurity and all of the threats that face us, we tend to put a lot of faith in the security investments we make. I say we, because an IT company has to be as protected, if not more, than their most demanding client. I’m going to talk shop a little bit about security, and some major concerns that I have in regard to all of our businesses.

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Tools and Strategies of Project Management

Tools and Strategies of Project Management

When you are looking to build something great on a budget or a timeline, coordination is essential. That is the job of the project manager. Project management comes with its obstacles, of course, and today we are going to take a look at some strategies and tools project managers can use to effectively complete successful projects.

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Microsoft Ending Windows 7 Support

Microsoft Ending Windows 7 Support

If you are still using the Windows 7 operating system for your business, you probably have looked into upgrading. If you haven’t you only have about a month until Microsoft officially retires the OS. As a result, you will need to make a plan to keep your business’ IT supported while you find a solution. 

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Hosted VoIP Can Improve Customer Service

Hosted VoIP Can Improve Customer Service

Have you ever run into this scenario? You are out of the office working with a customer, or perhaps at a trade show or event, and you really need to deal with an emergency with an upset client. You pull out your phone and give the client a call and make things right. All goes back to normal for a while. A few weeks later the client wants to discuss something else and calls your cell phone directly instead of using the proper channels. You politely try to direct them to use your business line, but as the months go by, they start racking up more and more calls to your cell phone, taking your valuable time when any one of your employees could have helped them.

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IT Can Be Like the Beach House of Your Dreams

IT Can Be Like the Beach House of Your Dreams

Do you ever feel as though technology is letting you down? You aren’t alone, every day there are things that happen with our IT here and in the course of managing other business’ IT that makes me think to myself that if they just disconnected all this stuff, they’d be doing all of us a favor. In fact, I have a story I want to tell you to put this in perspective. 

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Data Privacy Issues You Need to Confront

Data Privacy Issues You Need to Confront

Data privacy is the kind of issue that people don’t ever want to deal with. In fact, many of the organizations that we come in contact with have a lot of personal data on file, and some of them (even some of the most reputable) are at risk to have that data stolen from them. This month, we’ll go over what constitutes personal information, why it is constantly being targeted for thefts, and what you need to do to keep your personal information as secure as possible. 

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Add Cybersecurity Best Practices to Your Next Hire’s Training

Add Cybersecurity Best Practices to Your Next Hire’s Training

Growth can be very exciting for a business. It generally means that all the hard work that has gone into getting the business to that point has paid off. For some in your organization however, it can be a very stressful time. This is because once you commit to pay new employees, there’s some pressure to get them up to speed quickly. After all, what are you paying them for?

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The Hardware and Software Behind the Retail Business

The Hardware and Software Behind the Retail Business

When you talk about line of business software, you are typically talking about the unique applications that your business uses to manage their business. In the retail space, line of business software would typically refer to your Point of Sale (POS), or Point of Purchase (POP) software. This month we will talk about how businesses implement their POS software and how it works to manage different aspects of a retail business.

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Cybersecurity Awareness in Retail

Cybersecurity Awareness in Retail

Cybercrime is at a record high and today’s businesses are the ones that take the brunt of the issues. For the retail business, cybersecurity has a couple of different faces. For Cybersecurity Awareness Month, we thought we’d talk a little bit about the retail space and how businesses are securing their customers’ information. 

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The BDR and Your Retail Store

The BDR and Your Retail Store

We repeatedly talk about the need for data backup and efficient recovery practices in order to save your business from disaster. These disasters come when you least expect them and can really put a hurting on your business. Today, we’re going to take a look inside the retail sector to find why your average stores need to have resilient and up-to-date data backup in place.

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How IT Fuels Retail Stores

How IT Fuels Retail Stores

Retail businesses have been around for centuries. From livestock bartering 8,000 years ago to the establishment of currency to buy goods 5,000 years ago to the first shopping mall in 1930 to the advent of eCommerce, retail has followed the evolution of society. Like many other businesses, today’s retail stores rely on computers and information technology. This month we will take a look at retail IT, and how managed IT services present the modern retail establishment with the tools needed to run their stores effectively.  

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Latest Blog

Over time, your business will accumulate a lot of data, including some that certain employees or departments will have no need to see (or perhaps shouldn’t see). An effective way of keeping eyes from wandering is through an access managemen...

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37000 Grand River Avenue Suite 130
Farmington Hills, Michigan 48335

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